Our Team

Lisa James, Executive Director/Administrator
Lisa James: Hallmark Living Benton Harbor, MILisa James is originally from the Benton Harbor area and graduated from Dowagiac Union High. She earned her Bachelor degree from New Mexico State University and went on to earn her Masters in Health Administration from Chapman University. She has over 15 years of experience in long term care combined from working at nursing homes and assisted living facilities in New Mexico, Florida and most recently, Michigan. Lisa’s son and his family live in the area along with the rest of her family. She has been an avid scuba diver and dive master, a certified master gardener/organic grower and enjoys hunting for and growing mushrooms.

Will Smith, Business Office Manager
Will Smith: Hallmark Living Benton Harbor, MIWill Smith is the business office manager, He graduated from Rochester University, with a double Bachelor’s in Business Administration and Human Resources. Early in his career he worked for a judge and within the legal system. During that time a family member was diagnosed with Alzheimer’s, and Will assisted in her care. He developed a passion for working with the elderly. He also saw a need within the field for better care and management in long term care. He switched his career path from law to healthcare. He went back to study and earned his Nursing Home Administrator License. His specialty includes patient care, working with Medicaid and Medicare, as well as, working compassionately with families and staff on behalf of the patient needs. Will enjoys working for Hallmark along with the staff to make Hallmark a home for its residents.

Michelle Fiorelli, Director of Nursing
Michelle Fiorelli: Hallmark Living Benton Harbor, MIMichelle Fiorelli is the Director of Nursing at Hallmark Living. She has been in the medical field since 1988 and in long term care since 2006. Her passion is taking care of the elderly.  Michelle is a single mother of 2 boys 16 and 22. She is enrolled in college to obtain her Bachelors and continuing her education to be a Nurse Practitioner for the elderly. It is her honor to be able to take care of those who cannot take care of themselves.

Danita Griffin, Social Services and Admissions
Danita Griffin: Hallmark Living Benton Harbor, MIDanita Marie Griffin, born in Hinsdale Ill, moved to California at age 9 when her father’s job transferred to UCLA.  She is the oldest of three children, relocated to Michigan in 1979, graduated from high school and then attended Andrews University for a year, then moved to Kalamazoo, MI in 1986 where she attended Kalamazoo Valley Community College. In 1989 she met her husband and married several years later. She has two children, Tori and Dimitris, and one grandson Lincoln. She has worked in the medical field for 23 years and her experience includes Social Service and Marketing /Admissions.  Danita describes herself as a dedicated employee who enjoys her work.

Kelle Chandler, MDS Coordinator
Kelle Chandler: Hallmark Living Benton Harbor, MIKelle Chandler is married with four teenage boys, an adult daughter and she is raising her 9-year-old son.  She was a nurse aid for two years before pursuing her nursing degree and has been an LPN for 17 years. Currently, Kelle is in school for her RN degree. She has worked for Hallmark Benton Harbor for 16 years as a floor nurse, unit manager, and MDS Coordinator. In her spare time she is writing a book, makes candles and personalized greeting cards and she encourages women to see and be the incredible woman they were created to be.

Pam Black, Activity Director
Pam Black: Hallmark Living Benton Harbor, MIPam Black is the Activity Director at Hallmark Living Benton Harbor.  Her background includes having been a certified nursing assistant for over 10 years and a therapy tech for over seven.  She loves to do arts and crafts, scrapbooking, as well as motorcycle rides and spending time with family – especially her grandchildren.

Lynette Thomas, Assistant to Director of Nursing
Lynette Thomas: Hallmark Senior Living Benton Harbor, MILynnette was born in Chicago, IL and moved to Benton Harbor, MI in 1994. She is married and has 3 sons (16, 19 and 24). She has been working for this facility since 1999. During her employment here she has worked as a floor nurse, restorative nurse MDS nurse, clinical coordinator, Unit Manager and currently is our Director of Nursing’s assistant. In her spare time she enjoys saving money on food/household items as a couponer.

Sharon Carter, Medical Records
Sharon Carter: Hallmark Living Benton Harbor, MISharon is from Clarksdale, MS and has six beautiful children, four boys and two girls. Her first job was at Kentucky Fried Chicken. She went to Rice College in Memphis, TN where she took a Nurse Assistant training course. She moved to Michigan in 1987 where she started working at Hallmark. For the past twenty years she has been working in the medical records department. 

Rose Dover, Administrative Assistant
Rose was born and raised in the small local town of Baroda Michigan. She is a 1980 Graduate of Lakeshore Senior High Stevensville Michigan and has resided in Michigan most of my life. She began working for Hallmark Living of Benton Harbor September 2017 and has enjoyed meeting new co-workers from all facilities and most of all, meeting and becoming an extended family to residents. They bring many smiles to her face every day. She is thankful to Hallmark Living for allowing her to follow this new path in life.

Hallmark Living Benton Harbor

1385 E Empire Ave
Benton Harbor, MI 49022
Tel: (269)-925-0033